Outdated documentation?

Operation of a company means execution of business processes. documentation is there to preserve and to develop the knowledge about those processes and therefore the core of the business. Why does it happen, that this documentation is outdated or incomplete? Is the…

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Different perspectives in process mining

Celonis, as one of the market leading process mining providers, has announced last week at their user conference Celosphere in Munich a new tool ProcessSphere for object centric process mining. The presented example was showing a “subway map” based on the process…

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8 billion USD

8 billion USD annual attrition costs, 150% or maybe “just” 100% staff turnover, but at least double the industry standard. These are alarming figures reported for the logistics operations of Amazon (even when they are not confirmed by the company itself)….

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