Surveillance or Assistance?

back to overview How should the real-time collection of individual performance and quality data in a logistics center be evaluated? The Administrative Court of Hannover/Germany, under case number 10 A 6199/20, ruled on February 9, 2023 regarding personal data...

Outdated documentation?

back to overview Operation of a company means execution of business processes. documentation is there to preserve and to develop the knowledge about those processes and therefore the core of the business. Why does it happen, that this documentation is outdated or...

Different perspectives in process mining

back to overview Celonis, as one of the market leading process mining providers, has announced last week at their user conference Celosphere in Munich a new tool ProcessSphere for object centric process mining. The presented example was showing a “subway...

8 billion USD

back to overview 8 billion USD annual attrition costs, 150% or maybe “just” 100% staff turnover, but at least double the industry standard. These are alarming figures reported for the logistics operations of Amazon (even when they are not confirmed by the company...